PRIVACY POLICY
Effective Date: August 8, 2026
This Privacy Policy explains how DRAMA – Dzimirsky Realism Art Master Atelier, operated by Dirk Dzimirsky ("DRAMA", "we", "our", or "us"), collects, uses and protects your personal information.
By using our website or enrolling in DRAMA, you agree to this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, enroll in DRAMA, subscribe to our newsletter, or contact us, we may collect personal information including:
- Name
- Email address
- Billing address
- Country
- Payment-related information (processed by FastSpring)
- Course progress
- Assignment submissions
- Feedback history
- Communications with us
- Technical information such as browser type, device information, IP address and website usage.
2. How We Use Your Information
Your information is used to:
- create and manage your student account
- provide access to DRAMA
- process enrollments and payments
- provide personal feedback and educational services
- respond to support requests
- improve the academy and website
- monitor technical performance and security
- send important information regarding your enrollment
- send newsletters and educational emails if you have subscribed
- comply with legal obligations.
3. Marketing Emails
If you subscribe to our newsletter or expressly consent to marketing communications, we may send you emails about:
- DRAMA
- new lessons
- workshops
- educational articles
- academy news
- special announcements
You may unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us.
Transactional emails relating to your enrollment (such as account information, payment notifications or important academy updates) will continue where necessary.
4. Legal Basis (GDPR)
If you are located within the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:
- performance of a contract
- your consent
- compliance with legal obligations
- our legitimate interests in operating and improving DRAMA
5. Thinkific
DRAMA is hosted by Thinkific Labs Inc.
Thinkific provides the online learning platform through which students access courses, submit assignments and participate in the academy.
Your personal information may therefore be stored on Thinkific's secure infrastructure.
For additional information please refer to:
https://www.thinkific.com/privacy-policy
6. Payments
Payments are securely processed by FastSpring, our authorised reseller.
DRAMA does not store your credit card information.
Payment information is processed according to FastSpring's own Privacy Policy and in accordance with PCI-DSS security standards.
FastSpring Privacy Policy:
https://fastspring.com/privacy/
7. Third-Party Services
To operate DRAMA we use carefully selected third-party providers.
These may include:
- Thinkific (academy platform)
- FastSpring (payments)
- Drip (email communication)
- Help Scout (customer support)
- Microsoft Clarity (website analytics)
- Google Analytics (if enabled)
- Google Fonts
- Vimeo or YouTube (embedded videos where applicable)
These providers only receive the information necessary to perform the services they provide.
Each provider has its own privacy policy governing how personal information is handled.
8. Cookies
Our website uses cookies and similar technologies to:
- remember your preferences
- maintain login sessions
- improve website performance
- understand how visitors use the website
- analyse traffic
- measure marketing effectiveness
You may disable cookies within your browser.
Please note that certain parts of the website may not function correctly without cookies.
Where legally required, visitors are asked for consent before non-essential cookies are placed.
9. Analytics
We use website analytics tools, including Microsoft Clarity, to better understand how visitors interact with our website.
These tools may collect anonymous or pseudonymised information such as:
- pages visited
- clicks
- scrolling behaviour
- session recordings
- device information
This information helps us improve the educational experience and usability of the website.
Microsoft Clarity Privacy Policy:
https://privacy.microsoft.com/
10. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Student Artwork
Students retain ownership of their artwork.
Artwork submitted inside DRAMA may be viewed by instructors for educational purposes including critiques and feedback.
Student artwork will never be published outside DRAMA for promotional purposes without the student's explicit permission.
12. Data Retention
We retain personal information only for as long as necessary to:
- provide DRAMA
- comply with legal obligations
- resolve disputes
- enforce agreements
Former students may request deletion of their personal information where legally permitted.
Certain accounting or legal records may be retained where required by law.
13. Your Rights
If you are located in the European Union or another jurisdiction with similar privacy legislation, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion
- restrict processing
- object to processing
- withdraw consent
- request data portability
- lodge a complaint with a supervisory authority
To exercise these rights please contact us using the details below.
14. Children's Privacy
DRAMA is intended for adults and older teenagers with parental permission where required by law.
We do not knowingly collect personal information from children below the applicable legal age.
15. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
Continued use of DRAMA after changes become effective constitutes acceptance of the updated policy.
Contact
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Dirk Dzimirsky
DRAMA – Dzimirsky Realism Art Master Academy
Email: [email protected]
Website: https://dzimirsky.hyperrealism-art.com
Refund & Cancellation Policy
Monthly Enrollment
Enrollment in DRAMA Atelier is offered on a flexible monthly basis.
Tuition is €249 per month, or the applicable price in your local currency as displayed at checkout.
There is no introductory period, minimum enrollment duration, or long-term contractual commitment.
Your first tuition payment is charged when you enroll. Subsequent payments are automatically processed each month until you cancel your enrollment.
Cancellation
You may cancel your enrollment at any time without providing a reason.
To avoid the next monthly charge, cancellation must be submitted before your next billing date.
When you cancel, your enrollment remains active until the end of your current paid billing period. You will continue to have access to the Atelier during this time, and no further tuition payments will be charged.
You can cancel through the subscription management options provided with your enrollment or contact us at [email protected] for assistance.
Refunds
Monthly tuition provides access to DRAMA Atelier's educational content, individual feedback, live Study Classes, and other included services during the paid enrollment period.
Canceling your enrollment prevents future payments but does not automatically entitle you to a refund for the current billing period.
Payments already made are generally non-refundable unless required by applicable consumer protection laws or agreed upon in exceptional circumstances.
If you experience a billing error or believe a refund is justified, please contact us. We will review your request individually and aim to find a fair solution.
Statutory Right of Withdrawal
Where provided by applicable law, consumers have a statutory right to withdraw from their enrollment within 14 days of concluding the contract without providing a reason.
This right is separate from the regular monthly cancellation option.
To exercise your right of withdrawal, please notify us clearly of your decision at [email protected].
If you exercise a valid statutory right of withdrawal, any refund will be processed in accordance with applicable law. Where educational services have already been provided at your express request, compensation for those services may be payable to the extent legally permitted.
Nothing in this policy limits or excludes your statutory consumer rights.